Privacy Policy


As Elitcar Tourism, we take the issue of privacy seriously and want you to be informed about how we collect, use, and disclose your personal information (information that identifies you as an individual) as well.

This Elitcar Tourism Website, Elitcar Rental Android mobile application, and Elitcar Rental iOS mobile application Privacy Policy ("Privacy Policy") explains our practices regarding the personal information we may collect through these applications. This Privacy Policy does not cover the collection, use, or disclosure of information through any other means outside of the Site (and applications).

By providing us with your personal information and using the services offered by this site, you accept the terms and conditions of this Privacy Policy and consent to the collection and/or use of the following information:
a) Personal information
b) IP information and location data.

We reserve the right to change this Privacy Policy. This Privacy Policy was last updated on 11.04.2024 at 16:00. Any changes to our Privacy Policy will become effective when the revised Privacy Policy is posted on the site. Your continued use of the site after these changes constitutes your acceptance of the revised Privacy Policy in effect at that time.

What Kind of Information Do We Collect?

Elitcar Tourism and third-party service providers may collect and process information from you at various stages while using the site (or application).

Information you provide us with;
Personal information is information that identifies you as an individual. Among the information we collect are; name, surname, postal address, phone number, and email address.

Information we and third-party service providers may collect about you.
Location Data
When you use the site (or application), we may obtain information about your geographic location. We may use your location data when necessary to provide location-based products and services;

Technical Information

This information may include your IP address, login information, browser type and version, time zone settings, operating system, and platform.

Non-Personal Information

These are aggregated information about your use of the site (or application), including but not limited to, the full URL clickstream to, through, and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to leave the page.

How Do We Use the Information We Collect?

We may use the information collected from you for the following purposes:
• To fulfill your requests (to process them in the Ministry of Transport and Infrastructure's database under the laws of the Republic of Turkey, and to send you news and update information and answer your questions, for example).
• To receive feedback (for example, through a survey).
• To send you important information about the site, our terms, conditions, and policies, and other administrative information.
• To inform you about our products and services, special offers, and promotions, and any other marketing materials we think may interest you, through the communication channel you allow (email, sms, whatsapp, browser notification, application notification, etc.).
• For our internal business purposes, such as data analysis, audits, development of new products, improvement of our website, improvement of our services, determination of usage trends, and effectiveness of our promotional campaigns.
• Non-personal information; since non-personal information does not identify you, we may use this information for any purpose. We also reserve the right to share non-personal information with our partners and other third parties for any purpose. In some cases, we may combine non-personal information with personal information. If we combine non-personal information with personal information, the combined information will be treated as personal information for as long as it remains in this combined form and is used in this way by us.

Disclosure of Personal Information

We may disclose personal information in the following ways:
• To analytical and search engine providers who assist us in improving and optimizing our site (and application); in the reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings, but not limited to these).
• If required:
◦ Under applicable laws, including laws outside your country of residence;
◦ To comply with legal proceedings;
◦ To respond to requests from public and government authorities outside your country of residence, including public and government authorities;
◦ To enforce our terms and conditions;
◦ To protect our operations or those of our affiliates;
◦ To protect our rights, privacy, security, or property, and/or those of our affiliates, you, or others; and
◦ To limit or mitigate damages we may sustain or to seek compensation for them.
• Please note that some of the third parties and affiliates to whom we may disclose personal information may be located in countries that do not offer a level of protection for data that is equivalent to the one established by European Data Protection Legislation. Please also note that we will take reasonable steps to ensure that your personal information is treated securely and in accordance with this Privacy Policy when disclosing your personal information to such third parties and affiliates.

Third-Party Websites

This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party operating any site to which this site contains a link. The inclusion of a link on the site does not imply endorsement by us of the site to which the link is provided.


If you change your mind and no longer wish to receive marketing-related emails or prefer us not to share your personal information with our affiliates for their marketing purposes on an ongoing basis, you can opt out of receiving marketing-related emails or such sharing through the intermediary provided in this regard.
We will make reasonable efforts to fulfill your request as soon as possible. Please note that if you opt out as described above, we will not be able to remove your personal information from the databases of our affiliates to whom we have already provided your personal information (in other words, affiliates to whom we have already provided your personal information as of the date we implement your opt-out request).

Retention Period

Unless the laws require a longer retention period or allow for it, we will retain your personal information for the period necessary to achieve the purposes outlined in this Privacy Policy.

Jurisdiction and Cross-Border Matters

We do not represent or warrant that the site or any part thereof is appropriate or available for use in any specific jurisdiction. Those who choose to access the site do so on their own initiative and at their own risk, and are responsible for complying with all local laws, rules, and regulations. We may, at any time and in our sole discretion, limit access to the site to any person, geographic area, or jurisdiction we choose. By using the site and sharing your personal information, you consent to the transfer of your personal information to countries outside your country of residence that may provide a different level of data protection than the one established by European Data Protection Legislation, to the extent permitted by applicable laws.


If you have any questions about this Privacy Policy, please contact us via email at [email protected].